Following an analysis of a dozen countries with digitally advanced health economies, this paper aims to deconstruct and distill a set of six conditions that can smooth the path toward a successful systemwide digital transformation in healthcare.

Few construction companies apply the available lean tools and processes in an integrated manner when managing design. Additionally, lean design management tools and processes each have their own strengths and optimal phases in which they should be applied, so by combining information from various sources, this paper defines a location-based design management process using the...

Malcolm Garrow, Executive Director, Consulting at Social Ventures Australia explores the importance of being intentional about who to engage in the strategy development process, and offers guidance on how to do it well.

This is a case study of a large US general contractor’s efforts to rethink and implement a new behavior-based approach to quality to achieve zero errors, zero defects, zero rework, and zero surprises. Recognition of upstream behaviors that resulted in quality issues and unpredictable results during construction led to a focus on changing the mindset...

Designing, building and optimising projects as production systems producing value can be said to be the aim of construction management from an engineering perspective. However, the question is whose value are we optimising the system for? The lean philosophy tells we should deliver value to all the projects customers. However, here anyone that is impacted...