Pre/post design
Report
Better bills impact report
In 2022, the Australian Energy Regulator (AER) introduced the Better Bills Guideline which sets out how energy retailers must design bills for consumers and what content they must include. This report aims to understand the impact of the Guideline on consumers’ comprehension of bill content and their confidence to engage in the energy market.
Evaluation
Evaluation of a trial of generative artificial intelligence (Copilot) in the Department of the Treasury
This report summarises the methods, findings and lessons learnt from an Australian Government trial of Microsoft 365 Copilot, an artificial intelligence (AI) tool. The trial explored Copilot’s potential as a generative AI example, its safe implementation, and its short- and long-term benefits and challenges. The report concludes with recommendations for how any future implementation of...
Evaluation
Evaluation of the Eating Disorders Medicare Benefit Schedule items
This process and outcome evaluation of the Eating Disorders Medicare Benefits Schedule (MBS) items aimed to understand if it is meeting the needs of those delivering and receiving the services. It found people who had received treatment reported significantly lower levels of eating disorder symptoms after treatment. Wholesale retention of the current items is recommended.
Evaluation
Evaluation of the eSafety Women's disability workforce and frontline worker program
The eSafety Women training program was independently evaluated 12 months after its launch. This evaluation found that the program successfully provided professional development training to workers supporting women who are experiencing or at risk of experiencing technology-facilitated abuse.
Evaluation
Try, test and learn evaluation
The Try, Test and Learn (TTL) Fund, established in 2016, trialled innovative approaches to reduce long-term welfare dependence among at-risk groups. The evaluation found the TTL fund was an appropriate model for generating insights into effective support methods. While short-term impacts were limited, the Fund is expected to effectively help vulnerable groups build capacity, overcome...