Digital access
Report
Measuring Australia’s digital divide: 2025 Australian digital inclusion index
The Australian Digital Inclusion Index (ADII) measures digital inclusion across three core areas: access, affordability and digital ability. It highlights disparities among regions and social groups, including First Nations Australians, and identifies key barriers to inclusion. The latest report includes three detailed case studies and actionable recommendations.
Report
Building futures not barriers: superannuation that works
This report gathers case studies and evidence on issues First Nations Australians are facing with superannuation, and provides practical solutions and recommendations for improvement. It identifies key barriers and shows that many First Nations peoples are shut out of the superannuation system and denied access to their savings.
Strategy
NSW digital inclusion strategy
The state's first comprehensive framework developed to address the digital divide. The strategy aims to ensure all people in NSW can access, afford and safely engage with digital technologies and online resources, while maintaining offline options for essential services. It is framed around five pillars: connectivity, affordability, digital ability, accessibility, and digital trust and safety.
Research Summary
Cost of connectivity: consumer attitudes to concessional broadband
This research summary highlights strong public support for a concessional broadband service. The introduction of this service is supported by 69% of Australians, with support highest among low-income households, those in financial difficulty, retirees and those with disability or health issues.
Guide
Guidelines on equal access to digital goods and services
These guidelines assist organisations to avoid discrimination by facilitating access to digital goods and services. They provide an overview of the Disability Discrimination Act, the standards and guidelines that apply in Australia, and how organisations can provide equal access to digital goods and services.