This policy briefing reflects discussions held at a roundtable of 21 experts from academia and civil society in March 2024, where participants explored the opportunities and challenges of introducing a duty of care into Australia’s Online Safety Act. This briefing paper presents an overview of the discussion.

People increasingly rely on large language model (LLM) chatbots such as ChatGPT or Copilot to receive and organise information. But these chatbots often make mistakes or provide 'made-up' or false information. The author of this paper argues that policy-makers have responded to this challenge in a piecemeal fashion, and uses qualitative methods to examine these...

The purpose of this issues paper is to invite written submissions from interested parties to assist the ACCC in understanding the current nature of general search services, how market dynamics have changed since the third interim report, and how these changes may impact competition and consumer issues or give rise to new concerns.

Like many young people in Australia, those with disability spend much of their life in the digital realm, going online to explore their world, to play games and to keep in touch with friends and family. This report compares the experiences and attitudes of young people with disability aged 8–17, and their parents or caregivers...

This study is a systematic review of the literature on the use of crime script analysis in the field of fraud facilitated by the internet to identify stages of the crime commission process across different forms of fraud and examine ways to disrupt those crimes.