Launched in May of 2020, the 'Pulse' initiative is an Australian first in measuring the attitudes and operating conditions of the for-purpose sector. This Wave 2 report reveals significant challenges remain for the 'for-purpose' sector, as nearly 80% of service providers report struggling to meet requests for support.

This report details an analysis of the Citizen Experience Survey - a regular, national survey measuring public satisfaction, trust and experiences with Australian public services.

This report describes the independent financing model, a funding model for public services which gives control and responsibility to recipients of support services.

This policy briefing paper is presented as part of an Australian Research Linkage Project on mapping social services in multicultural communities, where one of its key objectives is to understand the experiences of service delivery and provision modes to culturally and linguistically diverse (CALD) communities.

Additional funding for social care is important. The system has suffered significant cuts and cannot be improved without a funding deal. This briefing makes a contribution to the evidence and policy thinking on what should come alongside funding proposals. It outlines how combining funding reform with a strategic shift of care into the community could...