This report presents research on the safety, governance and public impacts of algorithmic management in app-based food-delivery work with an interest in road safety in Victoria, Australia. The findings offer actionable evidence to support fairer, safer and more accountable gig-delivery ecosystems. The report proposes further research to develop a world-first, safety-focused algorithmic audit framework.

This report presents the findings of a project investigating the experiences of racism in Uber among both riders and drivers in Melbourne between November 2022 and February 2023. Findings from the project should inform regulations of the relevant government agencies and can also inform Uber’s policies. The report provides two case studies and makes five...

From non-existent jobs and wages to the potential for human trafficking – migrant workers are being exploited under the existing Accredited Employer Work Visa scheme. This review sets out a range of urgent human rights concerns and provides recommendations for improving the scheme.

This report presents findings from a nationally representative survey undertaken in 2023 on gig economy work in Australia. It covers the prevalence of digital platform work in Australia and how it has changed over time, who is participating in digital platform work, the digital platforms currently being used and the type of work being done...

This working paper studies the complex relationship between technology adoption and infor­mality, leveraging recent cross-country data to analyse the effects of mobile phone subscrip­tions, internet access, automation and e-government on informal employment, vulnerable em­ployment, and the shadow economy's GDP share.