This report presents the findings of a project investigating the experiences of racism in Uber among both riders and drivers in Melbourne between November 2022 and February 2023. Findings from the project should inform regulations of the relevant government agencies and can also inform Uber’s policies. The report provides two case studies and makes five...

Drawing on in-depth interviews with participants who are currently or have recently worked as ride-share or food delivery gig workers, this report argues that platformed work - organised and mediated through an online platform or app, is structurally distinct from traditional forms of work.

Transport policy is overwhelmingly focused on increasing transport supply by building more infrastructure. Demand-side responses such as increase “sharing” of modes receive comparatively less research and policy attention. This paper explores fundamental questions about sharing in Australian cities – How should we define and measure sharing? How much transport is shared? How could we better...

The arrival of rideshare services has been the biggest change to the commercial passenger vehicle industry across the world in recent years. This report considers the impacts the reforms introduced by the Commercial Passenger Vehicle Industry Act 2017 have had on the industry, including public safety, driver remuneration and competition.

This report explores the role of commercial shared mobility services in supporting the needs of major trip generators, using inner-urban Adelaide as a case study.