The COVID-19 pandemic has caused home working on a scale like no other. This huge, unintended experiment has dramatically catalysed the trend towards more remote working, proving its feasibility on a scale many had previously doubted.

The impact of home working on individuals has been underrepresented in the policy debate. How have the 30%, who’ve had to transform the way they work almost overnight, fared during the pandemic? Drawing on data collected by Demos’ Renew Normal: The People’s Commission on Life after COVID-19 that reached over 50,000 citizens, researchers have sought to better understand employees’ experiences of working from home during the pandemic - the benefits, challenges and future opportunities.