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Key working from home trends emerging from COVID-19

A report to the Fair Work Commission
Future of work Home-based work Quality of work life Work-life balance Flexible work Working conditions Workplace agreements Skilled workforce Australia

This report for the Australian Fair Work Commission identifies important work from home (WFH) trends emerging in Australia in 2020 as a result of the COVID-19 pandemic.

WFH is a form of teleworking, a term used to describe work conducted remotely, rather than from a fixed office or place of employment.

The report discusses findings from a range of different research projects, which were conducted between April–October 2020, with sources of data including:

  • Swinburne University of Technology;
  • Australian Bureau of Statistics (ABS);
  • Roy Morgan;
  • Workplace Gender Equality Agency (WGEA);
  • NSW Innovation and Productivity Council (IPC); and
  • Australian Institute of Family Studies.

A unique aspect of this report is the inclusion of primary research findings from an April–May 2020 survey of Australian employees WFH during lockdown, conducted by the authors (Swinburne University of Technology, May 2020). The survey collected demographic information from the participants, asked about their current WFH experiences, the management strategies that were being employed, the impact it has had on their health and wellbeing, and how likely they believed they would continue WFH in the future.

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