The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia.

COVID‑19 may affect data in this report in a number of ways. This includes in respect of:

  • actual performance — that is, the impact of COVID‑19 on service delivery in 2020 and 2021 which is reflected in the indicator data
  • the collection and processing of data — that is, the ability of data providers to undertake data collection and process results for inclusion in the Report (regardless of the time period of the data).

For affected data, the impacts of various restrictions introduced from March 2020 have been identified and noted in relevant sections. The impacts predominately related to changes in service inputs, outputs and outcomes, but did not change the comparability of any indicators in this report. For some service areas, impacts on the 2021 Report have not recurred in the 2022 Report. For example, NAPLAN testing was not conducted in 2020 (data reported in section 4 - School education) but resumed in 2021. In other areas, the impacts of COVID-19 and governments' responses continue to be seen in data - for example, rent freezes and decreased exits from social housing (Part G) and a range of impacts on the health sector (Part E), including the temporary suspension of some elective surgeries and the creation of new MBS items.

The report looks at a broad range of indicators relating to the cost, quality and timeliness of important services to the community and covers:

  • Part A Approach to performance reporting
  • Part B Child care, education and training (includes early childhood education and care, school education, vocational education and training)
  • Part C Justice (includes police, courts and corrective services)
  • Part D Emergency management (includes fire and other emergency events)
  • Part E Health (includes primary and community health, ambulance services, public hospitals, services for mental health)
  • Part F Community services (includes aged care, disability, child protection and youth justice)
  • Part G Housing and homelessness
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