Sensitivity Warning
First Peoples
Aboriginal and Torres Strait Islander peoples should be aware that this resource may contain images or names of people who have since passed away.
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Description
This series of resources focuses on the importance of cultural awareness and sensitivity in disability support and service delivery. The 14 workbooks support culturally sensitive practices and help organisations realise the benefits of cultural and linguistic diversity. The workbooks are available in pdf and accessible Word format and cover:
- empathy
- active listening
- choice-making
- reflective practice
- working effectively with interpreters
- terminology and data
- making the business case
- creating a culturally responsive person-centred organisation
- leading towards cultural responsiveness
- building a diverse workforce
- valuing bilingual workers
- one community at a time
- making links
- cross-cultural story-based marketing.
Publication Details
Copyright:
National Disability Services 2016
Access Rights Type:
open
Post date:
15 Apr 2026
