This audit assessed the effectiveness of the consumer protection framework for domestic building construction.

Summary

The audit examined the performance of Victorian Building Authority, Building Practitioners Board, Consumer Affairs Victoria and Victorian Managed Insurance Authority as they provide functions key to building regulation and to the consumer protection framework in domestic building.

The report makes recommendations to the Department of Environment, Land, Water and Planning, Victorian Building Authority, Building Practitioners Board, Consumer Affairs Victoria, Department of Treasury and Finance and Victorian Managed Insurance Authority to improve the framework and its implementation. Prompt action is required to ensure domestic building consumers are appropriately protected.