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First Peoples

Aboriginal and Torres Strait Islander peoples should be aware that this resource may contain images or names of people who have since passed away.

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Improving Aboriginal patient journeys - study report

Managing two worlds together stage 3
Eileen Willis, Charlotte de Crespigny, Sharon Perkins, Kim O’Donnell, Rosie King, Laney Mackean, Alex Brown, Monica Lawrence, Karen Dixon
Publisher
Quality management Patients First Peoples health Cultural awareness Alice Springs South Australia Adelaide
Description

This Study Report summarises the activities, findings and challenges of the Improving Aboriginal Patient Journeys (IAPJ) study, which is Stage 3 of the Managing Two Worlds Together project. The aim of the IAPJ study was to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and the Northern Territory. Together they explored how the tools could be adapted and used to make real improvements in communication, coordination and collaboration within and across a diverse range of patient journeys.

Publication Details
Access Rights Type:
open