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Organisation

Swinburne University of Technology

Report

Counting on connectivity: regional and remote towns research

Scott Winch

This report presents findings from 729 surveys of digital inclusion, communications and media use among First Nations Australians in ten regional towns. It highlights barriers to digital access in rural and remote areas and provides site-specific profiles alongside aggregated analysis. Produced for Closing the Gap Target 17, it contributes to ongoing efforts to measure and...
Report

Too critical to fail: the precarity of emergency relief services


Despite being a critical service that provides immediate food relief and other essential items to those in acute need, emergency relief services are themselves experiencing precarity. To better understand this precarity of and the factors underpinning it, this research was conducted through a study into eight Uniting emergency relief services in Victoria and Tasmania.
Report

Humanising the algorithm: the safety implications of algorithmic decision-making on delivery riders


This report presents research on the safety, governance and public impacts of algorithmic management in app-based food-delivery work with an interest in road safety in Victoria, Australia. The findings offer actionable evidence to support fairer, safer and more accountable gig-delivery ecosystems. The report proposes further research to develop a world-first, safety-focused algorithmic audit framework.
Report

Counting on connectivity: measuring digital inclusion for First Nations Australians in 2025


The Measuring Digital Inclusion for First Nations Australians project gives a detailed national picture of digital inclusion and media use among First Nations Australians in comparison to other Australians. The research identifies key barriers to full digital participation while also highlighting the strengths, resilience and aspirations of First Nations communities.
Report

Measuring Australia’s digital divide: 2025 Australian digital inclusion index


The Australian Digital Inclusion Index (ADII) measures digital inclusion across three core areas: access, affordability and digital ability. It highlights disparities among regions and social groups, including First Nations Australians, and identifies key barriers to inclusion. The latest report includes three detailed case studies and actionable recommendations.