This report discusses how Australian organisations approach managed services and hybrid IT, including strategies, approaches, and barriers.

Methodology

What

The Australian Hybrid IT Adoption Index provides a snapshot of how Australian organisations approach managed IT services and hybrid IT, including strategies, approaches, and barriers to moving to managed services and hybrid IT.

Why

Hybrid IT is a relatively new concept driven by the increased flexibility in infrastructure and delivery mechanisms offered by the cloud. While some companies have already adopted a managed services approach, hybrid IT is the next evolutionary step for many businesses of all sizes.

With this survey, CenturyLink wanted to assess:

• Where Australian organisations are in relation to managed services and hybrid IT adoption
• What the main barriers to adoption are
• What these organisations aim to achieve through adopting managed services or hybrid IT

How

Outsource, a third-party marketing company, conducted the research on behalf of CenturyLink. This survey was completed by 150 senior IT staff and management decision-makers based in Australia, via outbound telemarketing and email. Respondents represented a variety of industries, including banking and financial services, other professional services, education, government, retail, transport, insurance, utilities, resources and entertainment.

When

The survey was conducted during August and September 2015.