Financial counselling is an identified key component of support needed to reduce risks and improve the resilience of communities experiencing natural hazards. This framework informs the financial counselling sector and the broader community on the role of financial counselling in disaster preparedness, response and recovery across Western Australia.

Western Australia (WA) is experiencing an ongoing housing crisis. To address this crisis, the WA Government committed $24.4 million to develop and implement the WA Rent Relief Program. This impact evaluation of the program assesses the program’s effectiveness in addressing immediate client needs and identifies long-term improvements in housing stability and financial wellbeing outcomes.

This report details an evaluation of the Payment By Outcomes (PBO) trial – an initiative that trials outcomes-based funding for employment services that support people experiencing complex barriers to work. It highlights the significant impact of social enterprise employment on individuals facing complex barriers to work, the positive flow-on effects, and several transition to work...

The Together Home Program aims to transition people sleeping rough or experiencing secondary homelessness in NSW into secure, long-term housing. This report presents a comprehensive evaluation of the program, conducted across nine local government areas in Sydney. Since the program’s inception in July 2020, it has provided housing to 380 clients and achieved a housing...

This study reports on the elements of effective evidence centres, with the particular aim of informing the design of the future Disability Employment Centre of Excellence. It identifies five core, overlapping elements of centre design, providing an evidence base to inform decision-making.