H. Glenn Ballard
Lean, psychological safety, and behavior-based quality: a focus on people and value delivery
Psychological safety is a construct that can help to bridge the gap in our knowledge of the influence of human factors in the design and success of construction processes, and is based on assessments about the risks associated with an action. Lean principles, such as...
A comparison of competitive dialogue and best value procurement
Competitive Dialogue (CD) and Best Value Procurement (BVP) are two different approaches to early contractor involvement (ECI) in public projects. However, it is not clear which approach is best suited for what kind of project situations, and which is better for implementing lean in public...
Designing as a court of law
It is contended that legal proceedings, as they have evolved from Antiquity onwards, embrace important and effective principles for collaborative competition in pursuit of a common goal, in the considered context, justice. Seven principles contributing to this goal can be recognised: “hear both parties”, reasoned...
Believing is seeing: Paradigms as a focal point in the lean discourse
In many ways, the transition from traditional modes of management thinking and behavior to Lean approaches is what Kuhn referred to as a 'paradigm shift'. Not only surface artifacts like behavior are different in a Lean organization - the most basic assumptions and patterns of...
Indicators for observing elements of linguistic action perspective in Last Planner System
The implementation of the Last Planner System increases the reliability of planning and performance levels through the management of commitments. So far, the conversations during which commitments are set at planning meetings have not been analyzed in sufficient depth. However, this analysis is essential to...