Uber manages a large, disaggregated workforce through its ridehail platform, one that delivers a relatively standardized experience to passengers while simultaneously promoting its drivers as entrepreneurs whose work is characterized by freedom, flexibility, and independence. Through a nine-month empirical study of Uber driver experiences, we found that Uber does leverage significant indirect control over how...

This report looks at the innovative instruments which can facilitate access to finance for the cultural and creative sectors. Such instruments need to be part of well-functioning and efficient financial ecosystems.

In September 2016, the Ethnic Communities’ Council of Victoria (ECCV) consulted with a small cohort of ‘less visible’ faith leaders innovating within their separate faiths to provide pastoral care to people of diverse sexuality and gender in Victoria. While tensions between faith, ethnicity and sexuality have broad consequences for social cohesion, the emotional intelligence in...

This report was conducted by Entertainment Assist in partnership with Victoria University. The research project was an innovative and extensive in-depth investigation into the wellbeing of those Australians who work, create and perform in the entertainment industry.

A full-time job with one employer has been considered the norm for decades, but increasingly, this fails to capture how a large share of the workforce makes a living. A narrow focus only on traditional jobs ignores tens of millions who put together their own income streams and shape their own work lives. Although independent...