In this submission to Treasury, the Telecommunications Industry Ombudsman makes the case to lead world-first Ombudsman service for digital platform complaints.

Completed and submitted to the Australian Government in May 2020, this report was made publicly available in March 2023. The review analysed older report reports that highlighted deficiencies with current classification arrangements and makes recommendations for change informed by the need for a future classification regulatory framework.

This project emerged from conversations and existing relationships with Mornington Council and community members, who face complex challenges related to digital inclusion. This project aimed to address community concerns regarding access, affordability and digital skills, as well as internet safety.

This report outlines the initial findings from a 2022 visit, and highlights the current access to and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Kalumburu.

This research report explores the online experiences of Aboriginal and Torres Strait Islander children and considers the digital parenting practices of their parents and caregivers.