User-centred design
Alternative labels
Design thinking
Policy
Regulatory policy, practice and performance framework
Effective regulation provides fair access to public services, promotes competitive markets, ensures systems work effectively, and protects Australia and its people from harm. In collaboration with regulatory agencies, the Department of Finance has developed this whole-of-government framework to modernise regulation through digital design, innovation, and stewardship.
Report
Supporting the design and construction sector to transition to minimum accessible standards in new homes: a qualitative study
This research provides critical insights into what the sector designing and building new housing needs from their industry bodies and government to successfully implement accessibility standards. It is directly informed by professionals in the design and construction sector about what is required to make this happen.
Report
Enhancing online disclosure effectiveness
Online disclosures can play a key role in informing consumer decisions. However, cognitive limitations, such as information overload, as well as technical ones, such as small screen sizes on mobile devices, may limit their effectiveness. This report supports consumer authorities in enhancing disclosure effectiveness by providing a range of systematic design options and possible policy...
Conference paper
Enhanced policy outcomes and community consultation through the accurate visualisation of complex urban systems
This study explores the use of system thinking design approaches to assist in the scoping and analyses of complex urban issues. The authors argue that these methods help establish more rigorous insights and offer a design methodology for more precise digital renders and 3D visualisations.
Report
Enabling an ageing workforce
This research reveals insights into how a ‘safeness by design’ lens can enable an ageing Australian workforce. Such an approach needs to balance pre-emptive and reactive safety measures, focusing on creating a safe and supportive working environment for all workers.