The purpose of the research is to find measures to reduce information asymmetry which significantly affects the relationship between customer and contractor, leading to higher prices for construction work and enhanced opportunism. The most effective level of interaction is ethical, as it significantly reduces information asymmetry as well as attendant costs.

Psychological safety is a construct that can help to bridge the gap in our knowledge of the influence of human factors in the design and success of construction processes, and is based on assessments about the risks associated with an action. Lean principles, such as respect for people, can be fostered through people being aware...

Quality management is a significant component of any construction project and the cost of quality can constitute a sizable part of total construction cost. US state highway agencies are in constant pressure to do more with less, so applying Lean construction management principles can be a viable way to eliminate waste and inefficiencies and maximize...

This occasional paper is the seventh in a series about the National Quality Framework (NQF). It shares detailed analysis and insights into the quality of children’s education and care services based on the socio‑economic status of their location.

This study aims to investigate and analyse waste by making-do in seven companies from Goiás with the aid of a Dashboard and perform the risk analysis of the identified waste. The aim to study making-do is highlighted in view of its relationship with other areas of construction, mainly linked to the quality and safety of...