This report examines the availability and take-up of family friendly provisions within Australian small and medium enterprises (SMEs). It draws upon survey data from the Sensis® Business Index, which surveys 1,800 small and medium enterprise (SME) operators. For this survey, additional questions were asked covering 19 specifi c carer and family friendly provisions, as well as providing businesses with the opportunity to discuss other provisions they offered, the impact and potential impact of skills shortages on their businesses, and their ability to change working provisions to attract and retain quality employees.