Public trust in regulators to do our jobs competently and fairly, to protect our society, environment and economy from harm and to deliver public value is absolutely critical to social cohesion and order and to duty holders’ compliance. COVID-19 has demonstrated the truth of this proposition around the world.

In NZ, the market and social research and insights agency Colmar Brunton has conducted four annual surveys of the reputation of public sector agencies, the majority of them regulators or with regulatory functions, along the dimensions of trust, social responsibility, leadership and fairness. The results are fascinating, instructive and inspirational for regulators everywhere, including how trust can be restored after regulatory failures. In Australia, there are few regulators better equipped than ASIC’s Chair to reflect on the hard journey back from a highly critical Royal Commission.

This webinar features:

Edward Langley, Colmar Brunton New Zealand

Edward has over 20 years media and social research experience. In 2015, he moved from the UK to join the social research team at Colmar Brunton in Wellington. Since then he has undertaken a wealth of reputation studies for public sector clients in both the UK and NZ, and in 2020 led Colmar Brunton’s Public Sector Reputation Index. Edward also oversees the 1 NEWS Colmar Brunton Poll.

James Shipton, Chair of the Australian Securities and Investment Commission

James Shipton commenced as ASIC Chair on 1 February 2018, bringing more than 20 years’ experience in regulation, financial markets, the law and academia, both internationally and in Australia. Most recently, he was the Executive Director of Harvard Law School's Program on International Financial Systems. Prior to that, his career has included Executive Director and Commission member of the Securities and Futures Commission (SFC) of Hong Kong and almost a decade at Goldman Sachs in Hong Kong.

And is facilitated by:

Marianne Munro, Director Regulation Reform and Practice, Department of Health and Human Services (DHHS) Victoria

At the DHHS Marianne leads a number of teams which design and deliver major and system-wide reforms of regulatory frameworks; promote consistent regulatory practice improvement across the department’s regulators; and manage the policy and legislative program for regulatory schemes across the health and human services portfolio. She has worked in government for more than 20 years, at the state, commonwealth and international levels. Marianne is also a member of the national steering committee for the NRCoP.

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