This report explores how digital technologies have the potential to enhance urban mobility to achieve a variety of benefits. That includes increased access to public transit for those who are underserved, helping transit users optimise routes and combine various modes of transportation, and improving public transportation systems through increasing electrification.

However, the authors argue that, to reach their full potential, digital technologies must be a part of a broader, government-led transformation, which includes greater joint planning of land use and transportation, and improving shared-mobility services, such as ride-hailing, car-sharing and bike-sharing. They call on governments at all levels to help shape this transformation in ways that improve the equity, efficiency and effectiveness of public transportation.