Many National Disability Insurance Scheme (NDIS) participants have limited control over where they live, who they live with, who provides their support and how services are delivered. In addition, housing and support models have seen little innovation in recent years.

Enliven Community is a shared support facilitation model which includes facilitators who help residents coordinate their support and communicate with providers. This independent evaluation explored residents' experiences with the Enliven Community Pilot Project and assessed its effectiveness in achieving positive outcomes. 

The model was piloted in four Enliven Housing sites and four shared supported living sites across Australia. The pilot involved nine meetings designed to build residents’ capacity as consumers with choice and control over their housing and support. 

The purpose of this final report is to present the participation outcomes, successes, and key areas for improvement in the Pilot Project. The report aims to provide a comprehensive understanding of residents' experiences and how these evolve over time. Specifically, it will identify: 

• what worked well and what didn’t
• participants’ recommendations for improving the model. 

The report summarises the findings of the evaluation and compares quantitative and qualitative data collected at four time points.

The findings highlight increased satisfaction and a stronger experience of community in the mid-to-late stages of the project. While these findings are limited to residents who participated in the evaluation, they indicate the potential of ongoing facilitated group meetings to enable change and build connections among residents.