The consumer IoT issues identified in this research report are derived from three broad consumer-focused use-cases: ‘smart’ homes and appliances (Connected Homes), wearables (activity trackers, smartwatches, implantable devices etc.) and health care (Connected Humans), and smart cities and smart cars (Connected Habitats).

From these three IoT use-cases, the report identifies the following broad IoT consumer issues: privacy, security, interoperability, serviceability, consumer protection, wearables and healthcare, affordability, changing consumerism, issues of choice and control, environmental implications, and the implications of IoT on specific consumer groups like children, the elderly and persons with disabilities.

The report also highlights the technology opportunities for the public sector to become an early adopter and market leader of IoT, including in the public health care sector.