The Royal Commission into Aged Care Quality and Safety was established in response to significant problems with aged care services in Australia. Roy Morgan was engaged to assist the Royal Commission’s inquiries by conducting a national survey of Australian adults.

The survey asked adults for their views about older Australians (defined as those aged 70 years or more), the current aged care system, and what they would want should they need aged care themselves. It is fundamentally important to understand these views when considering the current aged care system and how to reform it to meet the needs of Australians in the future. To the best of Roy Morgan’s knowledge, this is the first time a survey like this has been conducted internationally.

The survey was conducted by telephone from October 2019 to January 2020 and achieved a total of 10,518 completed interviews. The sample design included quotas to ensure it was representative of the Australian population by gender, age and remoteness area. All interviews were carried out using Computer Assisted Telephone Interview (CATI) methodology which ensures interviewers ask questions and record respondents’ answers consistently.

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Research Paper 4