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Tracking transitions of people from PIR, PHaMs and D2DL into the NDIS: final report

Commonwealth Mental Health Programs Monitoring Project
Mental health Disability National Disability Insurance Scheme (NDIS) Australia

While the NDIS presents an opportunity for some people living with serious mental illness to access supports that may have previously been unavailable, a range of existing mental health programs and supports have been terminated in order to fund the NDIS. Only with a robust, publicly accessible ‘picture’ are we able to assess whether alternative funding (Continuity of Support) for those not applying or not eligible for NDIS is adequate. Equally, ongoing data is needed in order to assess the adequacy of the recently implemented up to 12-month extended transitional funding to assist those people commencing or in the process of applying for the NDIS.

Community Mental Health Australia (CMHA) and The University of Sydney have, over an 11-month period, collected, analysed and reported on national data regarding the NDIS transition, or otherwise, of clients living with serious mental illness from three Commonwealth funded programs: Partners in Recovery (PIR), Personal Helpers and Mentors (PHaMs) and Support for Day to Day Living (D2DL). All three programs have now been discontinued.

Key findings:

  • Overall, 50% of people currently using PIR, PHaMs and D2DL have not yet applied for NDIS. 1578 (19%) of the 8162 people in this report do not want/are unable to apply or have, to date, not started the complex process of building the evidence required to apply.
  • Of the 50% of people who had applied, only half had been assessed as eligible, a quarter had been found ineligible and a quarter were still waiting to be assessed, or the outcome was unknown.
  • Of the currently active PIR, D2DL and PHaMs clients, 25% are now supported through the NDIS and 75% are not.
  • There are also continuing problems within the NDIA. The 61 programs reported wild variance in: the proportion of people with eligible/ineligible outcomes, the lengths of time people had to wait for applications to be assessed, and for those found eligible, the length of time before they received their plan, and the appropriateness of plans. 
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