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Communications

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Mass communication
Communications media
Communications policy
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Communications
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Report

Review into the Optus outage of 8 November 2023: final report


The Optus outage in November 2023 had a significant impact on a wide range of Australians, affecting emergency services, government services, businesses and vulnerable people. The recommendations outlined in this report will require ongoing communication and collaboration between governments and industry to ensure an effective and consistent framework for managing and responding to unanticipated network...
Guide

By us, for us: disability messaging guide


This guide introduces values‑based messaging for disability conversations, drawing on research‑informed approaches proven to build public support and strengthen recognition of disability rights. Developed with people with disability and advocates across Australia, it reflects lived experience and diverse perspectives. It offers practical messaging tips, preferred language guidance, and explores self‑determination and diversity in disability advocacy.
Report

Targeting scams: report of the National Anti-Scam Centre on scams activity 2023


This report explains key trends in scam activity and highlights the impact of scams on the community. It also outlines some of the cooperative work of the ACCC, other government and law enforcement agencies, and the private sector, to disrupt scams and educate consumers.
Discussion paper

Digital platform regulation green paper


The purpose of this paper is to provide a timely thought-piece. It identifies some emerging opportunities in the digital regulatory space, although it is not intended to be a total review of the Australian policy landscape.
Briefing paper

New logics for governing human discourse in the online era


The author of this paper argues that the digitisation of human discourse is an immense undertaking that will radically reshape humanity and the nature of human thought, unfolding over many decades.