Energy Consumers Australia commissioned The Insight Centre to investigate the key elements to running a successful energy campaign for consumers and to develop key principles for effective communication to energy consumers. This report includes a review of existing audience research, the broader communications landscape, and learnings from international energy-related campaigns.

Young people hold nuanced and sophisticated understandings about what privacy means in a digital context. This report documents findings of mixed methods research undertaken with young people across Australia aged 13-18 between 2022 and 2023. It documents themes that emerged across a wide range of research activities and outputs, and prioritises the words of young...

This document provides a strategic framework and suite of actions through which Australian government agencies will work in partnership with First Nations people to improve their digital inclusion through to 2026.

The spread of misinformation, disinformation, and mal-information (MDM) online has become one of the most pressing issues of our time. The authors of this report argue that freedom of the press is essential to democratic institutions - such as a free and open debate and public accountability, and therefore it is vital to consider how...

Digital inclusion is about ensuring that all Australians can access and use digital technologies effectively. The Australian Digital Inclusion Index (ADII) uses survey data to measure digital inclusion across three dimensions of Access, Affordability and Digital Ability. The 2023 ADII continues the longstanding reporting of digital inclusion through these three measures.