This representative national survey of Australians reveals that consumers are experiencing 5G as a gradual transition rather than a revolution. The report reveals popular consumer use cases for 5G home internet and 5G mobile. It also discusses the fixed-line market where there are signs that 5G Home Internet is becoming a viable alternative to the...

The guidance is designed to help online service providers comply with the Australian requirements for each code and standard. It provides information on key matters including code compliance reporting, communicating with eSafety, and how the Online Safety Codes and Standards interact with eSafety’s other regulatory schemes.

This report details findings from Australian consumer complaints regarding digital platforms in the period January 2023 to August 2025. The report highlights case studies showing the similarity in consumer harms with telecommunication companies. It finds digital platform complaints are growing and concludes that establishing a Communications Ombudsman would increase trust in the digital economy.

This report explores the gap between academic research and industry needs in the news media. It shares insights from a roundtable where media stakeholders identified key challenges and research priorities to strengthen collaboration and better align research with newsroom realities and long-term sustainability.

This report offers the most comprehensive data to date on communications and media use in remote First Nations communities across Australia. It highlights the vital role of affordable communications, identifies barriers to digital inclusion and identifies where further investment and programs can effectively strengthen digital inclusion in remote communities.