This evaluation provides an early assessment of the Australian Public Service (APS) Reform Agenda’s achievements to date and what initiatives have been achieved and how they are contributing to reform outcomes. It also explores the whole of Reform Agenda value and how reform initiatives are working together to benefit communities and business.

This report outlines the findings of outcome, economic and implementation evaluations of the Future Directions social housing programs. It finds more housing provision and better tenant experience, but less evidence of progress towards reducing reliance on social housing.

This paper summarises the evidence on Aboriginal and Torres Strait Islander people’s experiences of a range of diverse programs that address social and emotional wellbeing. It looks at what the success factors were for participants in these programs. The paper provides considerations that may be applied to a variety of health, social and wellbeing programs...

This impact evaluation on the Integrated Carer Support Service (ICSS) – publicly known as Carer Gateway, was commissioned to assess program appropriateness, effectiveness and efficiency. The evaluation draws on a mixed-methods approach and found all three objectives of the Carer Gateway have been met. The report details conclusions and implications of the evaluation’s findings.

Program outcomes are critical to those working in or alongside family and community services. This guide explains why process evaluations are useful and outlines the key steps involved in doing one. Each step offers practical information for how to plan and execute a process evaluation, with examples and tools to help apply the guidance.