The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. The Australian Digital Inclusion Index (ADII) was first published in 2016. This edition provides the most comprehensive picture of Australia’s online participation to date.

Australia is digitising, with the COVID-19 pandemic accelerating the pace of every-day activities moving online. It is becoming increasingly critical that all Australians are digitally included so they can participate in all aspects of society and have the skills to complete tasks confidently and safely.

In the wake of threats by Google and Facebook to scale back or close services in Australia should the federal government proceed with plans to charge them for news content, this report identifies serious risks to Australian businesses, government services and consumers if services are withdrawn.

For many people, telephone and internet services are vital for work, study, accessing services and keeping connected with family and friends. This report looks at young people’s experiences and issues with accessing and using 'phone and internet services.

This study is one of the first that uses the recently introduced open access (OA) labels in the Web of Science (WoS) metadata to investigate whether OA articles published in Directory of Open Access Journals (DOAJ) listed journals experience a citation advantage in comparison to subscription journal articles, specifically those of which no self-archived versions...