This submission uses insights from research at the ARC Centre of Excellence for Automated Decision-Making and Society and considers questions raised in the Australian Competition and Consumer Commission's Digital platform services inquiry issues paper on general search services. The submission specifically addresses questions around privacy and security risks, the use of generative artificial intelligence in...

This research aims to understand the situation for organisations who make accessible information, and provide recommendations for improvements, so that people with disability will have better access to accessible crisis information in future.

This policy briefing reflects discussions held at a roundtable of 20 experts from academia and civil society in March 2024, where participants explored the opportunities and challenges to regulate for transparency in the digital world in Australia. The briefing presents an overview of the discussion to advance thinking on best-practice transparency reporting and metrics specifically.

This research has found that some of the payment options that are offered by telecommunications providers to their customers are not suitable for people in vulnerable circumstances.

This guide supports public servants in writing clearly for ministers, Cabinet, and the public. It outlines key principles: plain language, short sentences, active voice and inclusivity; and offers tips for common policy documents. It’s useful for both new and experienced professionals with links to resources and organisational guidance.