This report explores viewer expectations for television (TV) content and the community understanding of the existing safeguards – particularly for online TV content. It highlights that a large majority of Australian adults want rules to ensure that content meets community expectations. A majority also support consistent rules across all free-to-air broadcast TV, streaming and on-demand...

Artificial intelligence (AI) is rapidly transforming the information environment and becoming a new front door through which the public access the news. This analysis reviews how four leading AI tools – ChatGPT, Google Gemini, Perplexity and Google AI Overviews – respond to news queries. The report finds it is essential that the government incentivises robust...

The Australian Government has taken world-leading action to reduce online harms experienced by young Australians by introducing a minimum age of 16 to access social media. The Online Safety Act 2021 (the Act) was amended in November 2024 to introduce a social media minimum age framework. This fact sheet sets out the background, legal framework...

Australians are losing time and money, and are experiencing emotional distress, due to poor cancellation practices for phone and internet services by telecommunications providers. This policy position statement calls for 13 improvements across three key areas: empowering consumers to make informed decisions, removing cancellation barriers and offering fair remedies.

A study conducted to better understand teenagers’ use of social media, the internet and artificial intelligence (AI) chatbots based on an online survey of 1,458 United States of America teenagers from September to October 2025. The report presents online platform use, platform use by demographic groups, use of AI chatbots and internet use.