This report looks at the increasing use of WhatsApp and other messaging apps in government, and their associated risks and benefits. These apps are useful but need to be used carefully to ensure the downsides – including a lack of transparency, poor communication and poor record keeping – do not outweigh the positives.

This study examines how and where Australians are getting information about COVID-19, which sources they find trustworthy and their experiences with misinformation. The report extends the understanding around the access, consumption and critical engagement with news and misinformation during the ongoing global pandemic.

Three decades after Sir Tim Berners-Lee created the first web server, the technologies that once promised to usher in a new era of democracy are now also being used to spread disinformation and sow distrust. Amid a global pandemic and the contentious political events surrounding the 2020 U.S. election, the potential for harm has grown...

In 2021, the Centre for International Governance Innovation (CIGI) organised a working group of its Global Platform Governance Network to focus on the issues of transparency and accountability of digital platforms, especially social media networks. This report attempts to synthesise and summarise the discussions at these meetings.

This research debunks speculation that a major state-backed campaign was deployed to influence political discourse in Australia on social media. The research analysed more than 69,000 tweets, from two low-points in Australia-China relations in 2020, and found no evidence the CCP was using bots to shape political conversation on the social media site.