Effective and inspirational labs exist in many highly developed countries. In Western Europe, MindLab (Denmark) and The Behavioural Insights Team (UK) push their governments to re-imagine public services. In Asia, the Innovation Bureau in Seoul, South Korea, co-designs better services with citizens.

This paper presents rare insight as to what practical interventions can be delivered today and in the longer-term to achieve a better bang for our buck from our infrastructure spend.

There is a distinct difference between proposing new constitutional frameworks and the process of establishing those frameworks. The latter involves forms of renegotiation with varying legacies of the past in any particular setting. This makes transforming proposed reforms into meaningful practice that can sustain over time less than straightforward. In fact, the outcomes of reform...

This report profiles the New Zealand policy workforce and describes key trends and perceptions related to recruitment, retention, development and deployment.

This report explores how participatory video – an existing methodology for engaging marginalised people – can be adapted and strengthened to inclusively engage citizens and foster responses from decision-makers.