Independent reviews can be a useful tool in the policymaking process. This report looks at why reviews are commissioned and how they have been set up and run. It makes recommendations for reviewers and officials on how to run a review, and for government on effectively commissioning them and systematically learning the lessons from past...

This paper highlights the importance of treating digital technologies as infrastructure to avoid fragmentation, duplication and costly inefficiencies. It proposes a public value measurement framework for digital infrastructure and identifies four key policy implications.

This literature review seeks to explore how the social license to operate (SLO) is defined and applied in Australia and internationally. While explicit references to SLO in policy are rare, many of its core elements such as trust, legitimacy and fairness, are well recognised. The review identifies key mechanisms governments use to build legitimacy including...

The world has long depended on public institutions to solve problems and meet needs. A practical guide to designing, testing and evolving institutions, the playbook is action-oriented, helping institutional designers move from ideas to implementation. It provides six guiding principles, and offers tools and insights.

There is a strong and consistent belief among Australians that democracy should ensure fairness and equality, and government should be focused on supporting wellbeing and ensuring a decent standard of living. This report, examining public attitudes towards government and democracy in Australia, shows there is clear public support for more ambitious, long-term policymaking.