This paper examines the overlooked role of families within Customised Employment. It introduces the Family Discovery Model, positioning families as active contributors to narrative building, network mapping and reflective planning. Structured involvement strengthens employment pathways, supports transitions, and improves alignment with policy. Embedding families as co-producers enhances outcomes and system coherence.

People working in the housing and homelessness sector are exposed to significant trauma in their role as service providers of last resort. This research explores workplace trauma in Australia’s social housing and homelessness services – including its extent, causes and impacts. It examines practices to address this trauma, options to mitigate it and guiding principles...

A 10-year national strategy that will guide actions towards ending violence against Aboriginal and Torres Strait Islander women and children. The plan is grounded in culture and lived experiences. Woven throughout the plan are eight principles that underpin change based on self‑determination, truth-telling, lived experience, healing, systemic transformation, intersectionality, accountability and Indigenous data sovereignty.

This policy brief provides practical policy solutions to improve the settlement and integration of migrants and refugees in Australia. Successful integration is a goal shared by newcomers, the communities they settle in and government at all levels and is critical to maintaining public support for immigration. The brief provides seven recommendations.

This report outlines the Australian Competition and Consumer Commission's (ACCC’s) observations and concerns about conduct by some businesses operating in National Disability Insurance Scheme (NDIS) markets in relation to the Australian Consumer Law and consumer rights. Growth in the NDIS has led to concerns from government about businesses engaging in problematic practices.