This report summarises the outcomes of submissions, consultations and interviews regarding the proposals canvassed in the initial consultation paper, and proposes a number of recommendations and reforms to ensure that consumers have access to an effective and efficient complaints handling procedures, as well as appropriate redress mechanisms.

This consultation paper is seeking your views on proposals to support reliability of services (Part B). The paper is focused on proposals for reliable telecommunications services, including reasonable timeframes for connections, fault repairs and appointments.

The Cabinet Handbook 12th edition is designed to ensure that the Cabinet observes conventions and principles and fulfils its central purpose of informed decision-making.

The 2018 Yearbook is the fifth in a series of statistical reports that are designed to help answer the question of how our regions are progressing against social, economic, environmental and governance indicators. This information will enable governments, private investors and the community to identify trends that are important for policy development, investment decisions and...

This report, prepared annually by the Office for Women, reports on the federal government’s performance against its gender diversity target.