This report finds a major shift towards a better consumer experience in the telecommunications industry. The Australian Communications and Media Authority’s (ACMA) Annual report 2011–12, was tabled in federal parliament on 15 October 2012.

Looking at initiatives in Australian and overseas jurisdictions, this paper explores the opportunities and challenges that technology presents for the casting and counting of votes in parliamentary elections. Digital technologies and the internet have dramatically altered the way Australians communicate, transact business and interact with government agencies. It is hardly surprising that technology’s application to...

This productivity commission report looks into the new changes to superannuation funds in award wages. Australia’s three-pillar retirement income policy comprises a means-tested and government-funded age pension, supported by both voluntary saving and compulsory superannuation contributions. Superannuation effectively became compulsory in 1992 with the introduction of the superannuation guarantee. This guarantee now requires employers to...

This report provides background on recent media reviews in Australia, and assesses what they may mean for the future. Since the seventeenth century the media have been seen as the watchdogs of democracy— guardians of the public interest, protecting the people against arbitrary rule by governments. In recent times however, there has been considerable speculation...

This report looks into online security, in terms of public and private sectors and where new regulations need to be introduced. The Australian Internet Security Initiative (AISI) is administered by the Australian Communications and Media Authority (ACMA) to assist AISI participants address the problem of computers that are ‘compromised’ by malware (or malicious software). Malware...