This document, launched by the Australian Health Ministers' Conference in November 2009, is the product of twelve months of development work, including a comprehensive stakeholder consultation process.

Commissioned by consumer protection agencies across Australia, this report examines how consumers, traders and manufacturers respond to defective white goods, electronic goods and mobile phones. The report aims to inform education and compliance activities by identifying complex issues facing traders and consumers in relation to their statutory rights and obligations for warranties and refunds.

This is a draft consultation regulatory impact statement on reforms based on best practice in state and territory consumer protection laws, and a new national product safety regime. These reforms are being considered as part of the development of the Australian consumer law. The proposals in this report are due to be presented to the...

Report by the Commonwealth Ombudsman on the administration of the Economic Security Strategy Payment – an examination of the implementation, monitoring and review of the scheme. The purpose of this report is to highlight for all government agencies how the administration of payments which are developed and delivered within tight time frames, such as the...

This report provides an assessment of the environmental, economic and community impacts of existing and proposed forestry and mining operations on the Tiwi Islands, and reviews governance arrangements relating to existing operations.